Overview:

At Koko Ifa, we prioritize delivering high-quality products and ensuring customer satisfaction. We understand the importance of clarity in our policies and strive to provide a transparent and straightforward return and refund process.

No Refunds, Replacements, or Exchanges:

Due to our stringent inspection process before shipping, we regret to inform you that we do not offer refunds, replacements, or exchanges. Each product undergoes meticulous scrutiny to ensure its quality and adherence to our standards before being dispatched to you.

Damaged or Defective Items:

In the rare event that you receive a damaged or defective item, please contact us within 24hrs along with supporting evidence such as photographs or a detailed description of the issue. Our team will assess the situation promptly and provide guidance on the best course of action.

Conclusion:

We acknowledge that your satisfaction is paramount, and while our policy primarily precludes refunds, replacements, or exchanges, we are committed to addressing any issues related to the quality or condition of our products. Your trust in our services is invaluable, and we are dedicated to resolving any concerns promptly and effectively.

By placing an order with Koko Ifa, you acknowledge that you have read and understood our shipping policy. If you have any questions or concerns, please contact us